Introduction

Welcome to Pailo, the AI friend designed for kids aged 9 to 14. This Privacy Policy explains how our app, developed and managed by ibjects.com, collects, uses, and protects your personal information. By accessing or using Pailo, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use the app.

Privacy Policy Accessibility

We use the information we collect in various ways, including to:

• Availability: This privacy policy is available on our website at pailo-privacy-policy and is linked on our app’s store listing page.
• Non-Editable: The content of this privacy policy is fixed and publicly accessible without requiring any plugins (e.g., PDFs).

Data Collection and Use

A. Information You Provide

When you register or interact with Pailo, we may ask you to provide certain personal information, including:

• Name
• Date of birth
• Email
• Country

B. Automatic Data Collection

Our backend is hosted on GOogle Cloud Services, which may automatically collect non-personally identifiable information such as:

• IP address
• Device information
• Log data
• Other analytics based data

C. Third-Party Integrations

Pailo uses the following third-party services:

• Google Gemini AI: Utilized for providing intelligent conversation features.
• ElevenLabs: Used for text-to-speech functionalities.

These services may process your data in accordance with their own privacy policies. We only share the data necessary for the functionality of Pailo with these providers.

D. Use of Collected Information

We use the collected information to:

• Operate and improve the app’s functionality.
• Analyze usage trends and optimize user experience.
• Provide customer support.
• Maintain records and perform financial audits.
• Prevent and detect fraud.

Data Retention and Deletion

• Retention: Personal data is retained for as long as necessary to provide Pailo’s services and for legitimate business purposes. Detailed retention periods may vary depending on the type of data and legal requirements.
• Deletion: Users have the option to permanently delete their profile data through the in-app settings. Upon request, we will promptly remove your personal data from our systems within 30 days from the request.

Data Security

We implement robust security measures to safeguard your personal and sensitive data. These include, but are not limited to, encryption, secure server protocols, and regular security assessments. However, please note that no method of transmission over the Internet is entirely secure.

Children’s Privacy & Protection

A. Talking with AI

Every response that the AI in Pailo generates, goes through the following safety filters below and respond accordingly:

• Harassment: Negative or harmful comments targeting identity and/or protected attributes.
• Hate speech: Content that is rude, disrespectful, or profane.
• Sexually explicit:Contains references to sexual acts or other lewd content.
• Dangerous:Promotes, facilitates, or encourages harmful acts.

Users can only interact with AI via voice or text based input. There is no image or video generation and no data of these conversations between AI and users are recorded by any of our servers anywhere.

B. Parental Controls

• Parental Consent: We encourage parents or guardians to monitor and guide their child’s online activities. In cases where personal information is provided by children under the required consent age (under 13 in many jurisdictions), we will promptly work with parents or legal guardians to verify consent and, if necessary, remove the data.
• Data Collection: Pailo does not knowingly collect any information beyond what is necessary for providing its services. If you suspect that we have collected personal information from a child without proper consent, please contact us immediately.

Pailo is designed for children aged 9 to 14. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary steps to remove that information from our servers.

Third-Party Data Sharing

Except for the integration with Firebase, Gemini AI, and ElevenLabs which are essential for Pailo’s operations, we do not share or sell your personal data with third parties. Any sharing with third-party services is solely for the purpose of providing and improving our service.

User Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request copies of your personal data.
• Correction: Request that any inaccurate or incomplete information be updated.
• Erasure: Request the deletion of your personal data.
• Restriction: Request the restriction of processing your data.
• Objection: Object to our processing of your data.
• Data Portability: Request that we transfer your data to another organization or provide it to you directly.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us at:

• Privacy Point of Contact: Chaudhry Talha - Email: comm@ibjects.com
• Developer/Entity Name: ibjects.com
• Address: No. 16, Plaza Sentul 10, Jalan Sinar Sentul,51100, Kuala Lumpur, Wilayah Persekutuan

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by updating the “Last updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about our data practices.